Last updated: 11-10-2025
Pulse Primary Care (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information, including information obtained through our website, forms, and SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal identifiers such as name, phone number, email address, and other contact details.
Health-related information you voluntarily provide to us for care coordination or chronic care management.
Technical data such as device information, browser type, and usage analytics when you visit our website.
2. How We Use Personal Information
We use your information to:
Provide healthcare coordination and care management services.
Send SMS notifications and updates related to your care plan or practice communications.
Respond to inquiries and support requests.
Comply with legal, regulatory, and HIPAA requirements.
Improve our website, communication, and service delivery.
3. Sharing of Personal Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share information only with:
Your healthcare providers involved in your care.
Business associates who support our HIPAA-compliant operations (e.g., secure communication, hosting, or data services).
Regulators or authorities if legally required.
4. SMS Consent
By providing your phone number and opting in, you consent to receive SMS messages related to your care, appointments, or service updates.
SMS consent is not shared with third parties or affiliates.
You may opt out at any time by replying STOP to any message.
5. Data Protection
We implement administrative, technical, and physical safeguards to protect your information in accordance with HIPAA and applicable data protection laws.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
7. Contact Us
If you have questions about this Privacy Policy or your information, please contact us at:
Pulse Primary Care
Email: [email protected]
Phone: (844) 369-1199